Engage more and build relationships
Engage more and build relationships
UTILMATE USER TALK FORUM Wednesday 23 February 2022, 11am - 12 noon (AEST)
Auckland 1pm, Brisbane, Sydney & Melbourne 11am, Perth 8am
US & Canada (EST) Tuesday 22 February, 1pm UK Wednesday (GMT) 23 February, 12am
Learn how to cultivate relationships through effective methods of communication such as sms, email, and posted mail.
A business's most important asset is its customers, and communicating effectively is a key factor in connecting with and developing relationships with them.
Mike Thorne will cover how to effectively use sms, email and posted mail to strengthen and grow your customer relationships, and better your business by doing so.
Forum topics
How to manage your current communications and stay ahead of the competition.
How to add new templates (sms, email and letter) using the HTML Template editor. New templates might be a Xmas greeting message or important information you need to tell your customers.
How to edit existing templates (sms, email and letter) using the HTML Template editor. An existing template is your reminder and disconnection notices or welcome letters.
Knowledge Base
Edit your mail merge templates
Mail merge template section elemets
Mail merge fields
