Make moving out easy
Moving can be a busy time for your customers, so we've made stopping their service quicker than making a phone call to you or logging into their MyAccount portal.
The new MyAccount move out form can be completed without your customer logging in. If you would like this enabled - let us know and we'll turn it on.
![Move out Move out](/Portals/0/Images/Resources/did-you-know-screenshot-moveout-notLoggedIn.png?ver=ixXEvINMZ3Xwj89vq1MIfA%3d%3d)
Once your customer is verified (validates on customer account number, email address and phone number), the full form is exposed and pre-populated with their address (lists all addresses associated with an account) and contact information.
Customers can change these fields, ensuring their information is accurate.
![Move out Move out](/Portals/0/Images/Resources/MyAccount-Features-moveout.png?ver=53kxq4zHVzYberk1cqtzCA%3d%3d)
Move out form submissions are automatically done in Utilmate and listed in Calls & Activities (in case you need to review them).