New feature MyAccount: Display pricing during move-in
You can now display address-specific pricing at the start of the MyAccount move-in process, helping customers understand their tariffs before proceeding.
When enabled in your system settings:
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1.
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Pricing appears immediately after the customer selects their address and before they select their move-in date.
The pricing will continue to be displayed in the Confirmation screen.
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Customers can also see a percentage comparison between the applicable exempt customer tariffs and the local area retailer's standing offer, providing a standing offer price plan is set-up.
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This makes pricing information available within the move-in process and ensures customers see the tariffs relevant to their property, in accordance with the AER Retail Exempt Selling Guideline, Version 7, page 35, Conditions 7(4).
If you would like either of these two features turned on, please log a support ticket.
Note: The displaying of pricing after selecting an address applies to all addresses but the standing offer comparison is only displayed where the associated network has a standing offer price plan.